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The purpose of Norfolk State University's financial aid program is to provide assistance to qualified students who, without such aid, would be unable to attend the university. Aid is awarded on the basis of Need as determined by the Free Application for Federal Student Aid (FAFSA).  Norfolk State FAFSA ID code is 003765.


Monday–Friday: 8 a.m.–7 p.m.
Every first Thursday: 8 a.m.–7 p.m.

Contact Information

Office of Financial Aid
Norfolk State University
700 Park Avenue
Norfolk, VA 23504


Location on campus:
Student Services Center, Suite 211
Financial Aid Telephone - (757) 823-8381
Financial Aid Toll Free - 1-800-365-5517
Financial Aid Fax - (757) 823-9059
University Operator - (757) 823-8600

Financial Aid Staff

Counseling & Verification
Kesha Wilson – Financial Aid Counselor (SAP & Special Circumstance)
Malik Gladden – Financial Aid Advisor (Exit Counseling, Default Prevention & Financial Literacy)
Karen Jones – Processor A-L
Patricia Morgan – Processor M-Z
Vashana Jones – Student Services Specialist

Grants & Scholarships
Connie Sivels – Pell Grant Coordinator
Sherrie Mitchell – Scholarship Specialist
Ronald Cruz – Student Service Specialist

Patrice Johnson – Student Loan Coordinator (Federal)
Keshia Woodous – Loan & Technical Analyst (PLUS, Alternative, Institutional)

Student Employment
Shakehma Bonney – Work Study Coordinator

Phone Center Operator
Donna Coston 

Brandon Gilchrist – Financial Aid Systems Analyst

Aministrative Assistant to the Director
Juanita Riddick

Dr. Melissa J. Barnes, Ed.D.  – Director of Financial Aid
Tarik J. Boyd – Associate Director of Compliance
Cassondra Gwathney – Associate Director of Operations
Tara Alexander – Assistant Director of Scholarships & Grants